Returns & Exchanges
At NUHR Home, we want you to be completely satisfied with your luxury home fragrance and decor; if you are not, you may return unused items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Contact our customer concierge team via email with your order number and reason for return to receive a Return Authorization number.
- 2.Secure Packaging
Carefully pack your items in their original, undamaged gift boxes and shipping cartons to ensure they arrive back to us in sellable condition.
- 3.Ship the Items
Affix the provided return label or use a tracked courier service to send the package back to our distribution center for processing.
- 4.Quality Check & Refund
Once our team inspects the returned products, we will issue a full refund to your original payment method within 5-7 business days.