Returns & Exchanges

At NUHR Home, we want you to be completely satisfied with your luxury home fragrance and decor; if you are not, you may return unused items in their original packaging within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Contact our customer concierge team via email with your order number and reason for return to receive a Return Authorization number.

  • 2.
    Secure Packaging

    Carefully pack your items in their original, undamaged gift boxes and shipping cartons to ensure they arrive back to us in sellable condition.

  • 3.
    Ship the Items

    Affix the provided return label or use a tracked courier service to send the package back to our distribution center for processing.

  • 4.
    Quality Check & Refund

    Once our team inspects the returned products, we will issue a full refund to your original payment method within 5-7 business days.